Will your brushes harm my car's paint?
No, our soft-flex foam brushes are specifically designed to apply the proper friction to wash your car. Many studies have been made comparing hand washing and machine washing and in all cases friction car washes have proven to be less harmful to paint than hand washes. Feel free to ask for a sample of the materials inside the tunnel that touch your car.
WIll my antenna be OK?
Any fixed factory antenna will typically not be harmed during the wash, but we recommend that it be removed. Power antennas are hollow core and will break if left in the raised position, so please lower all power antennas. Aftermarket products such as CB and cell phone antennas should be removed prior to washing.
What kind of chemicals or soaps do you use?
CT Auto Spa uses Simoniz Professional car care products for our wash process and many fine products for our detailing services.
What types of vehicles can you wash?
CT Auto Spa can wash most cars, vans, and trucks (maximum height of seven feet).
Do you wash pickup trucks and vans?
Yes. Pickup beds must be empty before going through CT Auto Spa. Certain types of aftermarket modifications that employ oversized or off-road tires or radically raised suspensions may not be compatible. If in doubt, just stop by and ask!
Is the wash safe for convertibles?
Yes, please make sure your roof is properly latched.
What size tires can fit on your conveyor inside the tunnel wash?
Our conveyor is 13″ wide accommodating most wide sized tires and rims.
I purchased an Unlimited Wash Pass. What is this tag you've applied to my car?
The FastPass™ tag is a sticker about the size of a stick of gum that is applied to the upper left hand corner of your windshield where you’ll never notice it. Using the latest RFID technology (radio frequency identification) each vehicle is instantly recognized as it approaches our automated pay stations. Once a vehicle is identified, it is granted access to the wash tunnel and our computer automatically provides the proper wash package.
Can I use my Unlimited Wash Pass to wash my other vehicles?
No, sorry. The Unlimited Wash Pass is valid only on the registered vehicle it was purchased under.
How often do I need to wash my vehicle?
Your car should be washed as often as it is dirty. Personal preference, where you drive your vehicle, and where you store your vehicles are just a few of the variables that you must take into consideration. The International Car Wash Association recommends that if your vehicle is subjected to pesticides, sand, salt, and industrial fallout that the vehicle be washed weekly to protect your vehicles delicate finish. In seasons or climates where there are less harmful elements a wash every two weeks should be sufficient.
What if I don't have the time or money to wash and wax my car regularly?
You can’t afford not to protect your investment! You will eventually sell your car, trade it in, or return it following a lease program. A top factor in determining a vehicle’s worth is the interior and exterior condition. CT Auto Spa offers safe, fast, high-quality washes at affordable prices to slow your vehicle’s depreciation and maintain its value.
